How to Enter an Order

Step 1: Find or Add the customer into Business Central

Step 2: From the Home Page, click on the Sales tab

Step 3: Click on Sales Orders

Step 4: Click on + New

Step 5: Fill in the General fields

  • *Customer Name - Click on the 3 dots and then click on the magnifying glass in the pop-up that appears to search for and add the customer
  • Platform Order No. - This field auto-populates with a WEB/ZIP/ES/SLT number when an order is placed online.  If placing an order manually, you do not need to fill this field in. 
  • Organization Code - Leave blank
  • Contact - Leave blank
  • Posting Date - This will be auto-generated with today's date
  • Order Date - This will be auto-generated with today's date
  • *Due Date - Enter the Production date
  • Requested Delivery Date - Leave blank
  • *Promised Delivery Date - Enter the client in-hand date 
  • Client Approval Date - Leave blank.  This will auto-populate once the order has been approved.
  • External Document No. - Leave blank. 
  • Status - This will be auto-generated to say Open
  • Reward Type - Leave Blank
  • Reward Number - Leave Blank
  • Proof Count - This will be auto-generated as you fill in the order details in the next step
  • *Lead Source - Select from the drop-down
  • All of the columns on the right-hand side (except for Defect) will auto-populate as you fill in the order details in the next step. 
  • *Defect - Click on the toggle if the order is a defect. 

Step 6: Enter the Items

  • *Type - Select Item
  • *No. - Enter the sku (all skus are entered as the Style Code - Garment Colour abbreviation - Size [e.g. 3930R-Bla-L])
  • Item Reference No.  - Leave Blank
  • Description - This will auto-populate once you enter a sku into the No. field 
  • Decoration Type - This will auto-populate once you enter in a Quantity and Assigned Proof ID in the next steps below. 
  • Special Order Purchase No. - This will auto-populate once the order has been Released
  • Location Code - This will be auto-generated to say BRISTOL
  • *Quantity - Enter how many pieces you need for the piece that you are entering
  • *Assigned Proof ID - Click on this then click on +New 
    • Enter just the letter from the proof that is approved (e.g. "A") 
    • Select the printing (DTG / EMB / HT / SP / PROMO, EMB LQ) that is going on the item
  • Reason Code:  Leave Blank
  • Unit Price Excl. VAT - Enter the price per item
  • Tax Group Code - Select the tax group (Adult, Non-Taxable or youth) from the drop-down
  • The rest of the fields will be filled out as the stock comes in and the order moves through production.

Step 7: Enter the Shipping Cost  

  • Enter another Item 
  • In the No. column, type SHIPPING
  • Enter in the Quantity as 1
  • Scroll to the right and enter in in the shipping cost and taxes

Step 8: Add in any Notes (if necessary)

  • Enter a Comment Line item
  • Enter notes for production into the Description Column

If the order is getting personalized names or numbers, add in a personalization line item:

Step 9: Enter the Shipping and Billing details - *Make sure that the Shipping Address is entered in before selecting the Shipment Method*

  • Scroll down to Shipping and Billing
  • Under Shipment Method: 
    • Select the Code (COURIER / DELIVERY / PICK-UP
    • Select the Agent (Canada Post / UPS)
    • Select the Agent Service (e.g. if the Agent is UPS, select UPS Standard, UPS Express, or UPS Express Saver)

Step 10: Enter the Invoice Details section

  • Scroll down to Invoice Details
    • Revenue channel Code - Enter the platform that the order is for (Entripy / EntripyShops / Offline / Slaite / ZipMerch)
    • Service Code - Enter the service level (Defect / Economy / Hot Rush / Promo Standard / Rush Service)

Step 11: Enter any discounts

  • To discount a full order, enter a percentage into the Invoice Discount % section: 

Step 12: Review & Approve the order

  • Click on Release
  • Click on Release again

Step 13: Send the PO

  • Releasing the order will generate a PO number under the Lines section under Special Order Purchase No.
    • Copy the PO Number
    • Open the PO (from the home page, click on Purchasing -> Purchase Orders -> Search)
    • Click on Release
    • Click on Print/Send
    • Send
    • Ok
    • Send Email
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