How to Check Pending Orders in Reveri

How to Approve Orders in Reveri

Step 1: Sort the Pending Approval Orders

1. Go to https://web.reveri.io/app/main/orders/orders

2. Click on Pending Inventory Approval

Step 2: Check Stock

1.       Click on Actions

2.       Click on Edit

3.       An Order Summary box will pop up.  Click on Products.

4.       On the left-hand side of the page, Reveri will list all of the vendors that carry this product.  Log onto the vendor sites and search for the sku to see if they have stock available. 

If a vendor has available stock

1. Click on the green Approve button in Reveri

And you are done.  If there is a stock issue, move to Step 3:

Step 3:  Flag the stock issue in HelpScout

1. Search for the order number in HelpScout

2. Open the Inventory Approval Request (WEB_____) email associated with the order you are working on:
3. Write a note advising which pieces are out of stock.  You can use the snipping + highlighter tool on your computer to paste in a picture of the stock from Reveri and write a note like below:

4. In Reveri, add a note indicating which pieces are out of stock, as well as the HelpScout ticket that you flagged it in: (you can find the HelpScout ticket number in the top right as indicated in the above picture)

5. Ensure that your HelpScout email status is set to Active and that the email is assigned to 4A Stock Issues before adding your note: